Returns & Exchanges

At 24-7 Games & Collectables, we want you to be completely satisfied with your fashion and apparel purchases. If your item doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Return

Log into your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

2

Prepare the Package

Place the unworn, unwashed items with original tags still attached into their original packaging to ensure they are protected during transit.

3

Label and Ship

Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing